There is a widespread lack of understanding about where and how such technology is being used, notes its associate director of public and social policy, Imogen Parker.
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Of particular concern to the Ada Lovelace Institute is “the expansion of algorithmic decision-making systems across the public sector, from AI ‘streaming tools’ used in predictive analytics in policing to risk-scoring systems to support welfare and social care decisions”. This lack of transparency undermines trust in algorithm-based decision-making and the organisations that use such processes. They are becoming ubiquitous, embedded in everyday products and services.īut their ‘black box’ nature – the opacity with which they are designed and used – indicates an absence of human control and responsibility, ringing alarm bells. They offer new possibilities for the delivery of many services, advances in healthcare research, efficiencies in the labour market and the personalisation of online services.Īccording to the Ada Lovelace Institute, an independent research group that monitors the use of data and AI, algorithmic decision-making systems are being deployed at an unprecedented speed in both the business world and the public sector.
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Yet algorithm-based artificial intelligence (AI) systems are powerful tools that could radically improve the work of many public bodies. Take, for instance, the fiasco surrounding 2020’s A-level results in England and Wales, when many thousands of students who’d been unable to sit their exams rebelled against the unfair grades they’d been assigned by a flawed algorithm. Students take part in a protest through Westminster over the government’s handling of exam results after an algorithm was used to determine grades for cancelled exams during the pandemicĪlgorithms have the potential to wreck lives.